RESERVATION & CANCELLATION POLICY:

SARAH WES LLC. is not responsible for additional expenses arising from the delay or extension of a trip due to weather, political disputes, sickness, failure of transportation, or other causes beyond our control.

CANCELLATION AND REFUNDS

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• The deposit is non-refundable*.

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• Any cancellation made between 90 and 120 days before the start of the retreat: additional payments that have been made will be returned minus a 25% administrative fee.

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• Any cancellation made between 60 and 89 days before the start of the retreat: additional payments that have been made will be returned minus a 50% administrative fee.

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• Any cancellation made between 45 and 59 days before the start of the retreat: additional payments that have been made will be returned minus a 75% administrative fee.

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• If cancellation is made less than 45 days before the start of the retreat, all payments are non-refundable and non-transferable.  

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• *We reserve the right to cancel the trip for any reason including but not limited to Pandemic, Force majeure, and if it is not meeting the minimum number of attendees. If we do so your payments will be refunded, minus 13% administrative and processing fees. (ALSO SEE BELOW)

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• All cancellations must be made in writing via email, and any refund requests must be made in writing within 30 days of the retreat's start date. Please send written requests to: hello@sarahwes.com.

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*SARAH WES LLC. reserves the right to cancel any trip prior to departure for any reason whatsoever, including Force majeure, Pandemic,  an insufficient number of participants, or logistical problems (e.g. acts of God, war, strikes, etc.), which may impede trip operations. The refund of all payments as described in the paragraph above shall release SARAH WES LLC.) from any further liability. A trip cancellation due to insufficient numbers would normally occur at least a month prior to departure, unless acts of God, war, strikes, or other events impede our departure causing large numbers of participants to opt to cancel participation on the journey in the last days before departure. SARAH WES LLC. must make substantial payments to suppliers (including providers of land travel far in advance of the scheduled date on which we embark. If a trip is canceled due to forces beyond our control (acts of God, war, labor strikes, earthquake, flooding, etc.), SARAH WES LLC. will promptly refund the portion of the trip cost not advanced to suppliers. SARAH WES LLC. will use its best efforts to recover advance payments as promptly as possible, and will refund you the amount recovered if any. However, SARAH WES LLC. does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceeding in foreign lands. This policy applies to trip cancellation by client choice following any necessary increase in trip costs.

​Deposit credit must be used within 12 months.